Refund policy

1. Consent to immediate access

Before paying, the User consents to immediate access to the digital content and acknowledges that, once access begins, the right to withdraw from the agreement on that ground is lost.

2. When a refund is possible

“Module 1”: the request is made within 48 hours of payment confirmation, no more than one lesson has been completed and no quiz has been passed.

“Workshop”: the request is made within 72 hours of payment confirmation, no more than 10% of Workshop lessons have been watched and no homework has been submitted.

Technical failure: if access was not provided through the Provider's fault within 72 hours of a confirmed payment and the problem is not resolved after contacting the manager, the User is entitled to a full refund.

3. When a refund is not possible

After the deadlines or beyond the viewing limits in section 2; because of dissatisfaction with trading results, market losses or lack of expected profit; when an account is frozen for breaking the rules (sharing access, joint use, extracting content); on a repeat request — a refund is granted no more than once per person.

Underpayment, a transfer on another network or to another address are reviewed by the manager separately and are not refunds under this policy.

4. How to request

Requests are accepted only through the manager @goldrezerrv on Telegram. Include your Platform nickname, the order code (like LK-XXXX), the payment transaction hash and the reason. Requests without a transaction hash or sent any other way are not considered.

The Provider checks the order and the account's activity on the Platform and replies within 5 business days.

5. How refunds are paid

An approved refund is paid in USDT (TRC20) to the address the payment came from within 14 business days, less the network fee for the transfer. Refunds to other addresses or in other currencies are not made.

Once a refund is approved, access to the Product is removed and any statuses earned with it are cancelled.